Terms of Service — Unitas Hub

Introduction

These Terms of Service govern the use of the Unitas Hub platform and related services provided by Unitas Global Ltd.

By using the service, clients agree to these terms.

The service

Unitas Hub provides:

Managed private business infrastructure
Workspace tools
CRM
Support systems
Marketing systems
Social tools
Analytics
Password management
Optional ERP and automation services

Services may evolve over time as the platform develops.

Client responsibilities

Clients are responsible for:

Providing accurate onboarding information
Maintaining secure access credentials
Ensuring lawful use of the platform
Managing user access within their organisation
Complying with applicable laws and regulations

Acceptable use

Clients must not use Unitas Hub to:

Break laws or regulations
Store or distribute malicious software
Abuse infrastructure resources
Attempt unauthorised access
Distribute spam or harmful content
Infringe intellectual property rights

Unitas Global Ltd reserves the right to suspend services where misuse is identified.

Data ownership

Client data remains the property of the client at all times. Unitas Hub acts as a processor of client data, not the owner. Clients may request exports of their data in standard formats during or after the agreement.

Infrastructure & availability

Unitas Hub is delivered using managed infrastructure environments.

While reasonable efforts are made to maintain uptime, uninterrupted availability cannot be guaranteed.

Maintenance windows, upgrades, and emergency interventions may occasionally affect availability.

Billing & cancellation

Monthly agreements

May be cancelled with 30 days notice.

Annual agreements

May be cancelled with 90 days notice.

Any outstanding balances remain payable.

Support

Support is provided according to the agreed package level.

Support requests should be submitted through the approved support channels.

Response times may vary depending on package tier and issue severity.

Liability

Unitas Global Ltd will not be liable for:

Indirect losses
Consequential damages
Loss of profits
Loss of business opportunity
Data loss caused by third-party failures beyond reasonable control

Changes to the service

Unitas Global Ltd may:

Improve features
Modify infrastructure
Update integrations
Retire unsupported functionality

Reasonable notice will be provided where practical.

Governing law

These terms are governed by the laws of England & Wales.

Contact

For legal or contractual enquiries: hello@unitas-global.com

Unitas Global Ltd
Company number: 12562965
Registered office: Suite Ra01 195-197 Wood Street, London, England, E17 3NU
England & Wales